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5 Ways Advertising Agencies in California Use to Get Positive Customer Reviews

 

 
Engaging with your customer after you have sold your product or service is very important for a small brand. This is important as it lays a foundation stone to get returning customers. Customer reviews are very essential to a company’s well being as it is on these reviews that you will get a new customer or create a loyal group of customers. Your hired advertising agencies in California work on getting these reviews. Here are some tips that you can suggest your hired agency to follow -

1.    Advertising agencies in California always make sure your brand is listed on several business sites offered by Google, Facebook, Yelp, Bing and Yahoo. This is necessary as listing your business on these platforms will open the gateway to reviews. The perk of listing on several platforms makes it easier to get reviews. For example, Your business is listed on Google but not on Facebook. This way, if anyone likes to use Facebook more will not drop a review on Google. This can lose you a potential positive review.

2.     Nobody likes to give a positive review until they are very satisfied with your product or service. The stakes of getting a negative review are usually high. In order to get a positive review, your service must be top-notch and secondly reviewing must be made easy. Send a follow-up mail to your customer, neither too flashy nor too simple. A subtle mail with emojis to drop your reviews on the site.

3.    Make your reviewing site as adaptive to mobile as you can. Cell phones are the most used gadget of all. If you make your site cell responsive then this is an easy way to reel in the reviews. Other gadget-friendly must be made but mobile must be a top priority.

4.   Send a follow-up mail asking for reviews and offering gifts to the customer. Gifts not to get positive reviews but to make your customer leave a review. Be it positive or negative, gifts should be given to the customers.

Reviews will help your business go a long way as people tend to believe more on user-generated content than in the words of a brand. Posting them up will only show how good your brand is. These four steps are simple and easy but to do it with perfection it is better to hire an advertising agency in California, one such agency that resembles such perfection is Shefa Marketing.

Los Angeles, CA 91364
 +1 (818) 224 7553
INFO@SHEFAMARKETING.COM

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